PRIVACY POLICY

PRIVACY POLICY

Welcome to the Higher Ground website (the "Site"), provided by Higher Ground ("Us," "We," or "Higher Ground"). By submitting personal information through the Site, mobile applications, and/or related services (collectively, the "Services"), you explicitly consent to the transfer of your personal data to us and our servers in the U.S. for collection, use, and disclosure in accordance with this Privacy Policy ("Policy"). This Policy outlines the information we collect from you when using the Services and how we utilize, process, and disclose that information. Additional notices may be added to this Policy, and we may post supplementary privacy statements for specific sections of the Services.

INFORMATION WE COLLECT

When you access or website and/or create an account and use our Services, we collect the following types of information from you:

(a) Name;

(b) Contact information, such as your email address and phone number;

(c) Demographic information, such as your gender and location;

(d) Any additional information, provided by you.

If you create an account using or connect your account to a social networking services account (e.g., Google Plus, Twitter, Facebook, META, Pinterest), we may also collect information provided to us by such social networking service, including, for example, your: name; email address; birthday; geographic location; interests; profile picture; gender; networks; user ID; list of friends; and any information you have made public on such social networking account.

We automatically collect information about how you use our services, including pages you have viewed. Additionally, we collect specific technical information about your device, such as your Internet protocol address, geo-location information, browser type, language and identifying information, operating system and application version, device types, device model and manufacturer, device identifiers, and your device operating system type and version.

We may use your information for various lawful purposes, including but not limited to:

• responding to your inquiries,
• operating and enhancing our services, including providing better services, products, and opportunities to our customers and site visitors;
• managing, personalizing, and improving the site, including for analytics purposes;
• sending surveys, promotions, and marketing materials.

INFORMATION SHARING

We may share the collected information with other parties, including:

• third-party vendors processing data on our behalf, such as payment processors and email service providers,
• in response to a subpoena, court order, governmental inquiry, or other legal process, or as otherwise required by law, to protect our rights or the rights of third parties

We may also share anonymized or aggregated information without limitation.

THIRD-PARTY LINKS AND TOOLS

The site may contain links to third-party websites or apps. We do not control the privacy practices of those sites or apps, and they are not covered by this privacy notice. Please review the privacy notices of other websites or apps to understand their data practices.

The site may also feature integrated social media tools or "plug-ins," such as social networking tools by third parties. If you use these tools to share personal information or interact with these features on the site, those companies may collect information about you in accordance with your account settings, possibly sharing it publicly. Your interactions with third-party companies and use of their features are governed by their privacy notices.

YOUR CHOICES

To opt-out of our email marketing, use the link provided at the bottom of each marketing message.

UPDATING YOUR INFORMATION

You can request to review, change, or update your contact information by emailing us.

CHANGES TO OUR PRIVACY NOTICE

If our information practices change, we will post those changes on this page. We will not be liable for any changes and/or notifications for changes to our privacy practices. 

CONTACT

If you have questions, comments, or concerns about this privacy notice, please contact us.