FREQUENTLY ASKED QUESTIONS

What are your store hours?

Higher Ground San Bernardino
8AM - 10PM DAILY

Higher Ground Moreno Valley
9AM - 10PM DAILY

Higher Ground Baldwin Park
9AM - 10PM DAILY
Can I place an online order?

Yes! We offer in-store pick up. You can place an order online and we will have it ready for you to pick up.
Returns and exchanges

Please note that we do not accept returns or exchanges on purchased products. At our establishment, we prioritize the quality and integrity of our offerings. In the rare event that a product is found to be faulty or defective, we handle such situations on a case-by-case basis. Our team is dedicated to ensuring your satisfaction and will work diligently to resolve any issues promptly. Your trust and satisfaction are of utmost importance to us, and we thank you for your understanding.

Reasons for Exchange:

We accommodate exchanges for products exhibiting damage or defects.

Upon verification of eligibility, we will promptly exchange the product for a replacement of the same item.

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WE APPRECIATE OUR CUSTOMERS

Higher Ground is more than just your local dispensary in San Bernardino, Baldwin Park, Moreno Valley and Lynwood. We believe cannabis can be a benefit for everyone. By focusing on our local communities and providing affordable, high-quality cannabis products, we strive to elevate our communities, customers, and staff. At Higher Ground, we're committed to making a positive impact through accessibility, quality, and community engagement.